USCCU Members & Family,

We are excited to announce we are reopening our branch lobbies, effective Monday, August 17, 2020.

The safety and well-being of our employees, members, and community will always be our top priority, and we are continuing to follow the guidelines set forth by the CDC and state and local entities for proper cleaning and safety protocols.

Please note our revised Lobby & Drive-Thru hours for all USCCU branch locations:

  • Monday, Tuesday, Thursday and Friday: 8:30am-5pm
  • Wednesday: 8:30am-4pm
  • Saturday: 9am-1pm (Donelson, Bell Rd., & Mt. Juliet locations)
  • Our downtown Nashville branch located on Hermitage Ave. is no longer offering Saturday hours

Our Member Service Line, available at 615-256-8712, has updated hours of operation:

  • Monday, Tuesday, Thursday and Friday: 8:30am-5pm
  • Wednesday: 8:30am-4pm
  • Saturday: 9am-1pm

The USCCU Branch in the Estes Kefauver Federal Building remains temporarily closed.

Our Lebanon and Murfreesboro locations, to include the ATMs and night drop boxes at those branches, are now permanently closed.

What to Expect When Visiting US In-Branch

If you choose to visit US inside our lobby, we look forward to serving your financial needs. Please help as we continue the #TNPledge and commit to social distancing during your visit.

  • Face masks will be required when visiting any of our branch locations.
  • USCCU employees will also be wearing face coverings.
  • We are only allowing two people per family or group into the branch. If you have children or others with you, please use the drive-thru to conduct your transactions.
  • Our Kids Area is CLOSED.
  • We will not be servings popcorn, water, or coffee.
  • Branch locations are under strict cleaning schedules, which includes all surfaces, pens, signature pads, drive-thru materials, and door handles.

We feel very fortunate to have the support of our members. We thank you for your patience and look forward to continuing to serve you in-branch, in our drive-thru, over the phone at 615-256-8712, and via our online and mobile platforms.