US Community Credit Union Valued Members,

Management staff is continually monitoring the evolving circumstances related to the Coronavirus (COVID-19). As the virus continues to impact the world, I wanted to personally share with you USCCU’s additional efforts to protect our members and employees. Your health and safety, as well as that of our US Community Credit Union employees is our top priority. We are taking all necessary actions to ensure our branches remain open and our call center remains adequately staffed to serve your financial needs.

In addition to our already rigorous standards of cleaning and sanitizing we have in place at each USCCU branch location, our school branches, and throughout our administrative building, we have elevated our efforts in response to this infectious disease. We have increased the frequency of disinfecting high-traffic surfaces which includes countertops, teller stations, drive through containers, ATM screens and keypads, pens, restroom surfaces, and door handles.

Hand sanitizer is located and readily available at each teller station and we encourage USCCU employees to wash their hands or use hand sanitizer after each member transaction. Employees have been given the option to wear latex gloves when handling money for an extra layer of safety and precaution.

We encourage all employees, members, and students to follow the CDC guidelines to prevent the spread of any infectious disease. We remind everyone to limit face and mouth touching and support the elimination of friendly social greetings such as hugs and handshakes.

All employees have been instructed to stay home and follow the proper protocols should they start to show symptoms of the infectious disease, the flu, and even the common cold.

Bank with US While at Home

The USCCU mobile app and online banking allows you to access your accounts anytime and from anywhere. You are also able to:

  • Make payments. Loans, credit card payments, online bill pay, and send and receive money to anyone you KNOW AND TRUST using Zelle®
  • Deposit checks. Use Mobile Deposit Capture to take a photo of your check and submit it to your account from the comfort and safety of your own home.
  • Transfer funds. You can move money between USCCU accounts.
  • Apply for a Loan. USCCU loan applications can be completed online. They are free to submit and take you only a few minutes to complete.
  • Update personal information.

We are here to help. Between our online options, our open branch locations and our USCCU call center, we can assist you with all your financial needs.

All USCCU branches are open for business during regular hours. The health and safety of our employees and our members is of utmost importance to us, and we will continue to do everything we can to ensure our branches are clean and safe environments for both our employees to work and our members to conduct business. Visit us online or give us a call at 615-256-8712 with any questions or concerns.

Thank you,

Paul Johnson
US Community Credit Union